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UCONNECT in Customer Service & Sales Support



Duration of Video Lectures: 34.44 hours.
Max Duration: 3 Months
Eligibility: 10+2 and Above
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Module I:Building Effective Communication    
Subject   Duration(hh:mm:ss)
Grammar   18:00:00
Vocabulary   03:53:53
Accent Neutralization   02:55:40
Etiquettes for Effective Telephonic Communication   03:09:03
Helpdesk/Desktop Support Service   06:45:28
   
Module II: Building Soft Skill Communication & Etiquettes
Subject Duration(hh:mm:ss)
Building Soft Skills:Basic of Communication   00:57:54
Listening and Speaking Skills   00:39:16
Reading and Writing Skills   00:29:42
Effective Speeches and Presentation   00:23:26
Principles and Techniques of Personal Effectiveness   00:41:35
Appearing for Interview, Job Description, and Resume Preparation   01:02:12