Terms & Conditions

CTEL- Single User License Agreement

This Single User License Agreement (SULA) is a legal agreement between YOU (either an individual person or a single legal entity, who will be referred to in this SULA as “YOU”) and Cognet SmartLearn India Pvt. Ltd. By registering on CTEL, accessing or otherwise using the site www.ctel-india.com, it is presumed that YOU have accepted the terms of this SULA and agree to be bound by the terms of this SULA.

This is an electronic agreement. By registering on CTEL, accessing or otherwise using the site www.ctel-india.com YOU consent to enter into this Agreement in its electronic form.


The manuals, video lectures, printed or on-line material and question bank, are protected by copyright laws defines Cognet SmartLearn India Pvt. Ltd. (referred herein as COGNET) or its heirs or associates as having full intellectual & proprietary rights on the concept and services offered along with all contents in various forms.


In this Agreement, except where the context otherwise requires, capitalised words and expressions set out in the background section above shall have the meanings set out in that section and the following words and expressions shall have the following meanings:

"SULA" means this Agreement entered into by and between the COGNET and student;
"CTEL" shall mean the on-line portal, fully owned by the COGNET to manage the online video lecturing and registration of students for various programs;
"Admission" or "Student(s)" or "Clients/Customer/Trainees" shall mean the person(s) registered at CTEL subject to having valid Registration ID issued by CTEL or have acquired any Video Lecture DVD Pack and who have paid the prescribed fee/payment including fulfilment of Student’s rules & regulations;

This SULA grants YOU the following rights provided that YOU comply with all terms and conditions of this SULA:

  B.01 COGNET grants to YOU a limited, non-exclusive, non transferable, royalty-free authorization to use Video Lecture DVD Pack and use up to the end of validity of the password as mentioned on the cover of the pack. Post the validity, the Password shall automatically expire, irrespective of your purchase date and usage of the contents. All other rights are reserved to COGNET. The access to CTEL login area will also expire along with the access password, if the online access is granted with the Video Lecture DVD Pack.
  B. 02 This SULA restrict the use of Video Lecture DVD Pack solely to YOU for personal learning for the course/program YOU have enrolled/registered with COGNET. The Password is based on the machine ID, so YOU will not be able to play the files on other computers. A new Password will be required for each individual machine which can be purchased online at www.ctel-india.com/payments or by sending DD/PO of requisite payment in favour of "Cognet SmartLearn India Pvt. Ltd" payable at New Delhi.
  B. 03 YOU agree not to lend, rent, lease, pledge, sub-license, distribute or allow others access to the lectures in any manner.
  B. 04 Once the Password is issued to YOU based upon your information, the change in program/course shall not allowed and YOU will be required to purchase new Password to access the new program/course YOU want.
  B. 05 Considering the Server usage factor, YOU may be restricted to view Lectures, in case YOU are allowed to access online contents as well.

YOU agree to provide reasonable feedback to COGNET, including but not limited to usability, bug reports and test results. All bug reports, test results and other feedback provided to COGNET by YOU shall be the property of COGNET and may be used by COGNET for any purposes. Due to the nature of the content development work, COGNET provides no assurance that any specific errors or discrepancies in the test contents will be corrected.


Your right to use the CTEL UserID shall be valid until end of academic session or the duration of program/course as mentioned at CTEL. The CTEL UserID is time restricted and will not function after end of academic session/duration of program/course.


If by any means, COGNET believes that the Password is being shared by more than one person or used for masses for commercial purposes, COGNET is fully authorized to cancel the access of Your Password without serving any notice to YOU. Communication and correspondence shall not be entertained in this regard. COGNET decision shall be final and binding in all the circumstances, whatsoever it may. In case of any commercial use, COGNET may serve YOU the notice for recovery of amount as deemed fit.


All title and copyrights in and to the COGNET (including but not limited to any images, photographs, animations, video, audio, music, text, and “applets” incorporated into the Product), the accompanying printed materials are owned by COGNET or its heirs or its associates. The video lecturing system and contents are protected by copyright laws and international treaty provisions. Therefore, YOU must treat the video lecturing system, like any other copyrighted material except that of personal learning. YOU are not authorized to copy the contents and materials on CTEL or elsewhere used in printed materials or on websites.


By entering into this Agreement, YOU agree that COGNET may collect, retain and use your personal information, including your name, address, email address and payment details. Your personal information will be used primarily to provide services and product functionality to YOU either by COGNET or its contractors or business partners. COGNET may also use your personal information for additional communication with YOU, subject to applicable laws. By entering into this Agreement, YOU agree to the transfer of your personal information to COGNET offices, for the purposes stated above.

  H. 01 This SULA is governed by the laws of the Hon’ble Courts of Delhi only.
  H. 02 COGNET and its associates or its partners will use the personal information provided by YOU to inform their offering of other products or for other promotional purposes.
  H. 03 Should YOU have any questions concerning this SULA, or if YOU desire to contact COGNET for any reason, YOU may please contact at:

Centre for Technology Enabled Learning (CTEL)
Cognet SmartLearn India Pvt. Ltd.,
75-76, Amrit Nagar, South Extension, Part-I,
New Delhi-110049. India.
Telephone: 91-11-46045851/52/53
Email: info@ctel-india.com

  H. 04 COGNET, in its sole discretion, reserves the right to add additional features or functions, or to provide programming fixes, updates and upgrades, to the contents (collectively "Upgrade"). YOU acknowledge and agree that COGNET has no obligation to make available to YOU any Upgrades or subsequent versions of the contents. YOU also agree that YOU may have to enter into a renewed version of this Agreement if YOU want to download, install or use an Upgrade or new version of the Contents.

COGNET expressly disclaims any warranty for the lecturing system. The contents and any related documentation is provided “as is” without warranty or any kind, either express or implied, including, without limitation, the implied to results or performance of the individuals. The contents are developed with high quality measures, but COGNET holds no responsibility or guarantees about the correctness of the contents.


In no event shall COGNET or its heirs and its associates, be liable for any damages whatsoever (including, without limitation, damages for loss of time, correctness of contents, loss of test reports/history, limitation of use because of Internet traffic, inability of use because of server problems or any such other technical errors or any other pecuniary loss) arising out of the use of or inability to use the Video Lectures, even if COGNET has been advised of the possibility of such damages.
In case of any such eventuality, COGNET liability shall not exceed the payment made for the DVD pack upon producing the receipt of the payments.

  J. 01 Entire Agreement.

This Agreement constitutes the entire understanding between the parties with respect to the subject matter hereof. This agreement may only be changed by a written or electronic agreement explicitly agreed to by the parties hereto.